MerchantGuide

Tier Configuration

Set tier names, commission rates, feature access, and promotion behavior for Standard Affiliates and VIP Partners.

Last reviewed: Sep 14, 2026UI path: Merchant sidebar → Settings → Tier Configuration

Before you start

  • Decide what separates a Standard Affiliate from a VIP Partner in your program.

Where to find it

Merchant sidebar → Settings → Tier Configuration

Steps

ScreenshotSteps 1-4
Local image
Tier 1 and Tier 2 controls with commissions and financial settings
Tier names, commissions and financial settingsCurrent tier controls with sample 10% and 20% commissions, storefront access and a 30-day hold. These are fictional settings, not recommended rates; nothing was saved.

View full-size image: Tier names, commissions and financial settings

Step 1.

Open Settings → Tier Configuration.

Step 2.

Review the tier names so they match the language you want partners to see.

Step 3.

Set the commission rate for each tier.

Step 4.

Review the feature matrix to confirm which tools are available to each tier.

Step 5.

Choose the promotion behavior that matches how much automation you want.

Step 6.

Save the thresholds and intake rules that support your promotion process.

Screenshot
Local image
Standard Affiliate and VIP Partner feature-access matrix
Tier feature accessCurrent feature-access matrix from the default fixture. The matrix shows which controls belong to each tier; no entitlement or plan was changed.

View full-size image: Tier feature access

Screenshot
Local image
Automatic segmentation settings before enablement
Automatic segmentation controlsCurrent segmentation controls in a fictional disabled/manual state. No partner was evaluated, promoted or moved between tiers.

View full-size image: Automatic segmentation controls

Settings explained

  • Tier labels are the names merchants and partners see in the app.
  • Commission rates define the default payout rate for each tier.
  • Feature matrix controls which premium tools belong to VIP access.
  • Promotion mode decides whether movement between tiers is automatic, recommended for review, or manual only.
  • Thresholds and intake weights support the rules used for tier decisions.

Example

A merchant keeps Tier 1 as Standard Affiliate, renames Tier 2 to VIP Partner, gives VIP a higher commission rate, enables premium storefront tools only for VIP, and uses review-based promotion instead of full automation.

Tips and limits

  • Rename tiers carefully so partners always understand what their current access means.
  • Check feature access before promoting or locking a partner into a tier.
  • Review thresholds after major campaign periods because partner performance can change quickly.