MerchantStandard AffiliateVIP PartnerOverview
Payments and billing
Understand merchant payout readiness, partner account linking, payout request requirements, and how payout review works across both sides of the app.
Last reviewed: Apr 13, 2026UI path: Merchant sidebar → Payouts or Settings → Payout Settings; Partner dashboard → Payout Settings
Go here if...
I am a merchant configuring payout readinessOpen the merchant settings page for gateways, readiness, and default thresholds.I am a merchant reviewing requestsOpen the merchant payout operations page for queue review and payout records.I am a partner requesting payoutOpen the partner payout page for account linking, activation, threshold overrides, and request history.
When to use this page
- You need the shared payout explanation before opening role-specific payout pages.
- You are trying to understand thresholds, request eligibility, readiness, or approval flow.
Before you start
- Complete the payout setup that matches your role.
Top tasks
Success looks like
- A merchant can tell whether setup belongs in Settings or the payout queue.
- A partner can tell whether the blocker is account linking, active method, threshold, or pending status.
Where to find it
Merchant sidebar → Payouts or Settings → Payout Settings; Partner dashboard → Payout Settings
Steps
- Merchants should confirm payout readiness in Settings → Payout Settings before handling requests.
- Partners should open Payout Settings in the correct store, link the needed payout account, and only then choose the active payout method.
- Partners can request payout only when the active method is automated, the linked account is verified, the threshold is met, and no earlier request is pending.
- Merchants review requests in Request Queue, approve or decline them, and use Payout History or Record Manual Payout as needed.
- Both sides can review recent request and payout history afterward.
Settings explained
- Merchant payout settings decide whether the current shop is actually ready for automated approvals. Enabled methods alone are not enough; Stripe or PayPal must also be connected for the shop.
- Partner payout settings separate account linking from active method selection. Linking Stripe or PayPal does not automatically change the active method.
- Thresholds can come from the shop default or a partner-specific override for the current store.
- Manual / Other and None (disable payout requests) are valid partner states, but they do not allow automated payout-request submission.
- Test mode notices appear only when the UI is running in test mode. In those screens, simulations use internal mock adapters instead of live payout calls.
Example
A partner links Stripe in Account Linking, sets Stripe as the active method for one store, waits until the effective threshold is met, submits a payout request, and then watches it stay pending until the merchant approves it in Request Queue.
Tips and limits
- Requesting payout too early will fail if account linking, verification, threshold, or pending-request rules are not satisfied.
- Merchant payout approval should always happen after gateway readiness and fraud checks.
- If one store shows different payout options than another, trust the current store context first before assuming something is broken.
- If you do not see a billing or plan page in your account, use the payout pages that are available and contact support if you need billing help.