Payout operations
Review payout requests, manage payout history, use bulk actions, and record manual payouts from the merchant payouts console.
Before you start
- Finish merchant payout setup before approving real payout requests.
Where to find it
Merchant sidebar → Payouts
Steps
Step 1.
Open Payouts and start in Request Queue.
Step 2.
Use Queue Status, Search, and row selection to narrow the request list before taking action.
Step 3.
Approve or decline one request at a time, or use Approve Selected and Decline Selected when several pending requests are ready together.
Step 4.
Switch to Payout History to review completed, failed, processing, or reversed payouts with status, method, and search filters.
Step 5.
Use Record Manual Payout when the payout happened outside the automated request flow. Search the partner first, then enter amount, reference number, method, and notes.
Settings explained
- Request Queue is where partner-initiated requests wait for merchant review. The queue supports single-request actions and bulk approval or decline.
- Gateway blocking banner appears when no automated gateway is connected for the current shop. When that banner is present, automated approvals are blocked until you open Payout Settings and connect Stripe or PayPal.
- Partial availability banner appears when one automated method is unavailable. In that state, requests for other runnable methods can still be approved.
- Approval Simulation appears only in test mode. Approvals use mock payout adapters there, and you can simulate success or failure without calling live gateways.
- Payout History stores processed payout records and supports History Status, History Method, and Search filters.
- Record Manual Payout stores a payout that was completed outside the automated request flow. It is for documentation and reconciliation, not for pushing funds through Stripe or PayPal.
Example
A merchant filters Request Queue to pending items, approves two Stripe requests together, declines one PayPal request that still needs follow-up, then records an external bank transfer in Record Manual Payout with a reference number for bookkeeping.
Tips and limits
- Review fraud warnings before approving unusual payout activity.
- If a request cannot be approved, confirm that the request method is still enabled and connected for the current shop.
- Do not approve live payout requests until Payout Settings shows the shop is ready for the method you expect to use.
- Add clear notes and reference numbers when using Record Manual Payout so the history remains understandable later.