MerchantOverview

Payouts, alerts, and fraud review

See which page to open for payout review, payout history, manual payout records, merchant alerts, and fraud review.

Last reviewed: Sep 15, 2026UI path: Merchant sidebar → Payouts, Merchant Alerts, Fraud Alerts

Before you start

  • Complete merchant payout settings before approving real payouts.

Where to find it

Merchant sidebar → Payouts, Merchant Alerts, Fraud Alerts

Steps

ScreenshotSteps 1-2
Local image
A fictional USD 125 PayPal request awaiting merchant review
Payout request queueA fictional USD 125 PayPal request awaiting merchant review. Status, method, amount and review actions are shown; no request was approved, rejected or paid.

View full-size image: Payout request queue

Screenshot
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Payout History table with a fictional completed manual payment and status, method and search filters
Manual payout history exampleCurrent history filters and a fictional USD 50 completed manual record for Alex Morgan. The table scrolls horizontally to reveal later dates and actions. DEMO-TRANSFER-001 is a sample reference; no money moved and no payout record was created.

View full-size image: Manual payout history example

ScreenshotSteps 3-4
Local image
Manual payout form with partner lookup, payment details and recording action
Record a manual payoutCurrent manual-payout form before partner selection, with empty amount, reference, notes and proof fields. Neither Record Manual Payout nor Review and queue payout was used. No payment or financial record was created.

View full-size image: Record a manual payout

ScreenshotStep 5
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Merchant Alerts showing a sample high-risk fraud notification and review actions
Merchant alert centerCurrent alert tabs and recovery actions with one fictional pending fraud signal. Investigate, Mark reviewed, Confirm fraud and Dismiss were not used; no alert was resolved.

View full-size image: Merchant alert center

ScreenshotStep 6
Local image
A fictional pending self-purchase investigation with sample order, risk score and matching-email evidence
Fraud review modalA fictional pending self-purchase investigation with sample order, risk score and matching-email evidence. A signal requires review; it is not a finding against a real person. Save review was not used.

View full-size image: Fraud review modal

Step 1.

Open Payouts and review Request Queue.

Step 2.

Approve or decline requests after checking method readiness, request status, and any payout availability banners.

Step 3.

Switch to Payout History when you need processed payout records.

Step 4.

Use Record Manual Payout when you need to record a direct payout handled outside automated gateways.

Step 5.

Review Merchant Alerts for operational warnings and required actions.

Step 6.

Review Fraud Alerts for suspicious activity and record the final review decision.

Settings explained

  • Request Queue is for partner-initiated payout requests that still need merchant action.
  • Payout History is for completed or previously recorded payouts.
  • Gateway banners warn you when automated approvals are blocked or when one automated payout method is temporarily unavailable for the current shop.
  • Test provider status appears in test mode. Automated payout testing uses the configured provider sandbox and never shares credentials or records with live mode.
  • Merchant alerts cover important account, workflow, or system warnings.
  • Fraud alerts focus on suspicious orders or attribution behavior that may need action or dismissal.

Example

A merchant sees a pending PayPal request, confirms that the merchant gateway and partner destination are operational, reviews the fraud event tied to the same partner, and then decides whether the request should move forward or be declined.

Tips and limits

  • This page is an overview. Use the detailed payout, merchant alerts, and fraud pages for exact workflows.
  • Do not approve payout requests until payout settings show the merchant account is ready.
  • Review fraud warnings before approving unusual payout activity.
  • Add notes whenever you decline or manually process a payout so the history stays understandable later.