Standard AffiliateVIP PartnerGuide

Contracts and signing

Review contract status, open contract details, download files, and complete signing when a merchant sends an agreement.

Last reviewed: Sep 14, 2026UI path: Partner dashboard → Contracts

When to use this page

A merchant sent you a new contract, or you need to review an existing contract record for one of your stores.
You need to verify signing status, download the original agreement, or retrieve the signed file later.

Before you start

Have a contract sent by a merchant or an older contract record to review.

Success looks like

You understand the current contract status before taking action.
The correct version is reviewed, signed when eligible, and downloaded if you need a saved copy.

Where to find it

Partner dashboard → Contracts

Steps

Contracts list showing a sent sample agreement with no signed date — Unsigned contract in the listCurrent list with a fictional sent, unsigned agreement and available Open and Download DOCX controls. No agreement was sent, signed or downloaded.

View full-size image: Unsigned contract in the list

Unsigned contract detail with signing fields, unchecked attestation and timeline — Unsigned contract and signing controlsCurrent unsigned contract detail with fictional metadata, empty legal-name field, unchecked consent and disabled Sign Contract button. No terms, signature or documents were changed.

View full-size image: Unsigned contract and signing controls

Open Contracts to review the current list.
Check the status badge and sent or signed dates before opening a contract.
Open the contract detail when you want to review the agreement closely.
Download the available DOCX or signed PDF files if you need a saved copy.
Enter your legal full name and complete the consent checkbox when the contract is ready to sign.

Settings explained

Draft means the merchant created the contract but has not sent it yet.
Sent means the contract is ready for partner review.
Viewed means the contract was opened but not yet signed.
Signed means the agreement is complete.
Voided or expired means the current version can no longer be signed.
Download DOCX gives you the generated agreement file that the merchant sent.
Download Signed PDF appears after signing completes and gives you the signed summary file.
Void reason explains why a contract was withdrawn when that action was taken by the merchant.

Example

A partner opens the Contracts page, finds a newly sent agreement, reviews the terms, signs it with the required legal details, and then returns later to download the signed file for reference.

Tips and limits

Review the correct store context before signing if you work with multiple merchants.
If a contract cannot be signed, check whether the status is still active or whether the contract was voided or expired.
Download the final file after signing if you want an easy reference copy outside the dashboard.

Current behavior

Sent contracts expose the generated DOCX agreement that the merchant issued.
Signed contracts add a signed PDF download after the signature flow completes.

Limitations

Draft, voided, and expired versions cannot be signed.
Multi-store partners still need to confirm the correct merchant and store context before signing.