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Roles and audiences

Understand the difference between merchants, Standard Affiliates, and VIP Partners before you start using the product.

Summary

Understand the difference between merchants, Standard Affiliates, and VIP Partners before you start using the product.

Where to find it

Documentation home → Introduction → Roles and audiences

Before you start

  • Know which account or invitation you received.

Steps

ScreenshotSteps 1-4
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Role-based navigation

Merchant and partner navigation views showing the difference between roles.

Role-based navigationA side-by-side view helps non-technical users see which menus belong to merchants, Standard Affiliates, and VIP Partners.
  1. If you installed the app in Shopify and manage the program, you are a Merchant.
  2. If you joined a store program to share links and earn commission, you are a Standard Affiliate.
  3. If you also manage a personal storefront with advanced tools, you are a VIP Partner.
  4. Use the sidebar section that matches your role for the most direct instructions.

Settings explained

  • Merchants manage recruitment, settings, payouts, analytics, alerts, and campaigns.
  • Standard Affiliates manage links, profile details, stores, payouts, and contracts.
  • VIP Partners inherit Standard Affiliate tools and also manage storefronts, bundles, advanced analytics, assets, rights, and gifting.

Example

A partner may start as a Standard Affiliate and later move into VIP Partner status after the merchant promotes them or their tier changes automatically based on program rules.

Tips and limits

  • A single person can be affiliated with more than one store.
  • Your available menu items depend on your role and your tier.
  • Public partner profiles are visible differently from the private dashboard.